Design and deploy a CRM system tailored to your customer journey, internal workflows, and long-term relationship goals.
A powerful CRM isn’t just a tool — it’s a strategy. At Salasel, we help organizations build and implement customized CRM solutions using Zoho CRM to improve customer retention, sales conversion, service delivery, and stakeholder engagement.
Whether you serve citizens, clients, or internal teams, we align CRM design with your actual business processes — ensuring adoption, scalability, and measurable results.
What We Offer:
- CRM Needs Assessment & Journey Mapping
- Zoho CRM Configuration & Customization
- Sales Pipeline & Lead Automation
- Contact, Vendor & Citizen Relationship Modules
- Email & SMS Integrations
- Role-Based Dashboards and Reports
- Mobile & Web CRM Access
- Bilingual (Arabic-English) UI Setup
Our CRM Approach:
- Discovery – Understand your teams, users, and stakeholders
- Design – Define touchpoints, pipelines, and user roles
- Build – Customize modules, automation, and integrations
- Deploy – Train users and launch in live environments
- Optimize – Post-launch tuning and support
✅ Why Salasel?
- Proven success with enterprise & government CRMs
- Certified Zoho CRM partners
- Deep understanding of local service delivery models
- Full integration with Zoho Projects, Books, People & Analytics
- Long-term support and team onboarding
💬 “We don’t just install CRM — we design customer strategies that last.”
